Abbottswood Medical CentreDefford RoadPershoreWorcestershire, WR10 1HZTel: 01386 552424
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Out of Hours For assistance between the hours of 18:30 and 08:00, and at weekends, cover is provided by Worcestershire GP Emergency Service - telephone 111. NHS111 is free to both landlines and mobiles.
Building workWe are about to commence the building of an extension and improvements to our existing building. This will start Monday, 10th April and complete mid November. We thank you for your understanding and patience whilst this work is undertaken.
Have we got your up-to-date mobile number?We now offer a texting service to remind you of your appointments and allow you to cancel any unwanted appointments via text. Please keep us up-to-date with your mobile number so you can benefit from this service.
We offer core NHS General Medical Services as well as the services listed below. To access any of our services, please contact reception.
Abbottswood is firmly committed to the concept of preventative medicine. You may be asked questions about your health, past medical history and lifestyle at routine surgery attendances.
Click on Patient Registration link on the right for information on patient registration.
The practice provides a minor injuries service for injuries such as burns, abrasions, dog bites, sprains etc. Contact reception for an appointment with our treatment room nurse. For out-of-hours service, the nearest minor injuries unit is at Evesham Community Hospital, Waterside, Evesham. The nearest accident and emergency centre is at Worcestershire Royal Hospital, Charles Hastings Way, Worcester.
Patients aged 16 and over who have not had a consultation with a doctor or nurse at Abbottswood in the last three years are entitled to request a health check by the practice nurse.
Patients aged 75 years and over who have not had a consultation with a doctor, practice nurse or district nurse within the last 12 months are entitled to request a health check by the practice nurse. We may also send a ‘Staywell’ questionnaire to patients over 75 years old to help us in ensuring our older patients receive appropriate care and assistance
We offer comprehensive management of chronic disease based on the best available research evidence, and in accordance with NHS regulations and requirements.
It is essential for all our patients with chronic disease - especially those listed below - to attend for regular monitoring checks with our specially trained practice nurses.
Women between the age of 20 and 49 years are offered three-yearly cervical smears, and patients aged between 50 and 64 years five-yearly smears, in accordance with national and local standards. These can be carried out by our treatment room nurses.
All aspects of family planning are provided by the doctors and three specially trained practice nurses, including IUCD fittings and post-coital contraception. Pre-conceptual advice is also available.
A full pre-conceptual, antenatal and postnatal maternity service is provided by the Evesham and Pershore Midwifery Team together with your own GP.
Well-child clinics are held on:
Our health visitors provide a service for children aged five years and under, including developmental checks in accordance with local guidelines, advice on feeding and behavioural problems and child protection issues.
Child immunisations are carried out by appointment with the treatment room nurses.
If appropriate, minor surgery procedures can be carried out at Abbottswood by your doctor.
We offer a comprehensive travel immunisation and advice service. We recommend you allow at least eight weeks before departure to allow sufficient time for any course of immunisations you may require. To access this service make an appointment to see our treatment room nurse. Bring with you details of your holiday and previous vaccinations if possible.
Not all travel vaccinations are covered by the NHS. You will be advised by the nurse what charges will be made.
Other services may be available locally - to find out more, contact Worcestershire PCT, West Wing, Wildwood, Wildwood Drive, Worcester, WR2 2LG, telephone 01905 760000.
For further advice on foreign travel, click on 'Foreign Travel' link on the right.
If you need advice on your stoma, please contact Bernice Harding, Stoma Nurse, on 07770494773. Bernice works Monday - Thursday between the hours of 08:30 to 16:30.
Sue Thurston is an experienced clinical nurse specialist, employed by St Richard's Hospice and works closely with our GPS and District Nurses.
An holistic assessment of your needs will be undertaken covering, pain/symptom management, physical/psychologocal assessment and advice, social/financial advice and signposting to appropriate services, time to listen to you, your family's and carers concerns, timely intervention/support of services on offer from St Richard's Hospice.
To book an appointment, please contact reception.
In addition to offering annual reviews to patients with mental health problems, we also have the additional support of a gateway worker, counsellor, CBT therapist and psychological well-being worker.
Your GP will refer you to the appropriate service.
A substance misuse nurse holds a clinic for patients under shared care for substance misuse.
Dr Atkinson holds a dermatology clinic for patients with certain conditions. To access this service you need to be referred by your usual GP.
We are sometimes asked to provide and administer vaccinations against specific infective illnesses (eg Hepatitis B) in cases where an individual may be at increased risk, either by virtue of their occupation itself (eg health worker, refuse operative) or specific activity whilst at work (eg first aider).
The infective illnesses which may be relevant in this context are Hepatitis B, Tuberculosis, Rubella (German measles) and Varicella (Chicken pox).
Current Health and Safety legislation stipulates that it is the responsibility of the body requesting the vaccination to organise an appropriate risk assessment and onward referral for any necessary vaccination should it be necessary. Provision of vaccinations under these circumstances is not included within the NHS and is not normally within the remit of a General Medical Practice. The task should be carried out by the employer's own occupational health department or a separate private provider.
Occasionally an employer, institution or other organisation will commission a General Medical Practice to provide and administer any necessary vaccinations. Abbottswood Medical Centre has the necessary skills, staff and equipment to perform this service. The fee is payable by the requesting body. In very unusual circumstances (eg self employed) when the fee is to be paid by the patient we will need to direct you to our colleagues at Pershore Medical Practice** with whom we have a reciprocal agreement. The necessity for this is determined by NHS regulations which forbid us obtaining a fee for an occupational vaccination from a registered patient of the practice.
** Pershore Medical Practice can be contacted by telephone - 01386 553346 - please state that you require an assessment with a view to an occupational health vaccination and that you have been advised to do so by Abbottswood Medical Centre.
A charge will be made for items not covered by the NHS - eg medicals for HGV licence/sport/pre-employment, passport applications, driving licence applications, forms asked to be completed by patients, access to medical records, private sickness certificates and claim forms for private medical insurance (BUPA etc), some travel vaccines and medications.
The current charges are listed in the waiting room. Please allow five working days for processing as clinical work has to take priority over administrative work.
Test results (including blood and urine) generally take between 3 to 7 working days to come back from the laboratory. The clinician taking the sample will advise you when to ring for your result.
If a result is abnormal you may get a phone call from the out of hours service should the surgery be shut when the result becomes available. Please make sure your contact details are correct and inform us asap if any details change.
X-ray results take 2 to 3 weeks to be processed.
To obtain test results, please telephone 01386 552424 between 11:00-18:00 Monday to Friday.
All results are reviewed by your GP who will advise reception on any action that may need to be taken, (e.g. make an appointment to see the GP, telephone the GP or have test retaken, etc). Reception will only give you a result that the GP has commented on. If the GP has not seen the result you will be advised to ring back.
IMPORTANT For reasons of confidentiality, results can only be given to the patient themselves or their legal carer.
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