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Welcome to Abbottswood Medical Centre

We hope you find our website useful

Out of Hours
For assistance between the hours of 18:30 and 08:00, and at weekends, cover is provided by Worcestershire GP Emergency Service - telephone 111.  NHS111 is free to both landlines and mobiles. 

Building work
We are about to commence the building of an extension and improvements to our existing building.  This will start Monday, 10th April and complete mid November.  We thank you for your understanding and patience whilst this work is undertaken.

Car parking - please be aware that there will be no car parking facilities the week commencing 27th November due to re-surfacing work. We apologise for any inconvenience.

Dispensary - We are unable to offer a dispensary service on Thursday 16th and Friday 17th November, normal service will resume Monday 20th November. We apologise for any inconvenience this may cause.

Flu Vaccinations - Please ring reception on 01386 552424 and ask for a seasonal vaccination appointment.  For further information, including eligibility, please see the Flu Vaccinations tab on the right of our homepage under Further Information.

Have we got your up-to-date mobile number?
We now offer a texting service to remind you of your appointments and allow you to cancel any unwanted appointments via text.  Please keep us up-to-date with your mobile number so you can benefit from this service.


Confidential Patient Identifiable Information

We are governed by the standards of confidentiality as laid down by the Data Protection Act 1998, NHS Caldicott Principles and the Health and Social Care Act 2001.

We ask you for personal information so that you can receive appropriate care and treatment.  This information is recorded in manual records and on computer.

Abbottswood Medical Centre will ensure that patient confidentiality is maintained at all times by all members of the practice team. However, for the effective functioning of a multi-disciplinary team, it is sometimes necessary that medical information about you is shared between members of the team.

Access To Medical Records

In accordance with the Data Protection Act 1998, patients have right of access to their health records provided:

  • Application is made in writing (form available from reception)
  • A fee is paid

    - Access only £10.00

    - Access and copies £10.00 up to £50.00 (dependent upon work involved)

Access to medical records - over 16's - please click on this link for access to medical records request form.

Access to medical records - under 16's - please click on this link for access to medical records request form.


Summary Care Record

Summary Care Record (SCR) is an electronic record which makes your medication, allergies and any medication you may have had a reaction to, visible to other healthcare professionals outside of your GP practice.

This means that should you be taken poorly, need a repeat prescription of your medication whilst on holiday, or need care in an emergency situation, your treating clinician can access this information (with your verbal consent) to make sure you receive the correct treatment.

If you wish to opt out of having an SCR please download the form by clicking here and returning the completed form to reception.

If you would like further information on SCR please click here here for a presentation or visit NHS care records website by clicking here.



Your Information

Your information (What you need to know)- click on this link to view what you need to know regarding information recorded in your clinical records.

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