Order a Prescription

Configure Prescription Details

We reccomend downloading The NHS App to order your prescriptions

Alternativley, you can order via patient access 

How to order a repeat prescription

If you take medications on a regualr basis you will usually have a repeat prescription on our medical records. This means you can order your medications when you need it, without having to see a GP every time.

Please note; it could take up to 7 working days for us to process your prescriptions

Ordering my prescriptions online 

There are 4 ways you can order your prescriptions online:

  1. Via the NHS App.
  2. Via Patient Access
  3. In person.
  4. Phoning our Prescriptions line on 01386 561143.

Please be aware that in order for you to order your medications online you must first apply for Online access here.

Ordering your prescription in person

We have a handy drop off box in our foyer where patients can pop their precription into. all you need to do is tick the items you require and drop it into the box it is that simple!

Ordering by phone

To order your prescription via the phone please call our dispeansary team on 01386 561143.

Home Delivery Service

Our home delivery service is available for patients who find it difficult to get into the surgery or may be housebound due to an illness. If you are eligible you will be asked to sign a delivery agreement, once this has been signed we will inform you of your start date. You must be at home to take delivery of your medications and we are unable to leave it elsewhere.

To check if you are eligible for this please speak to one of our dispensary team.

Vending Machine

*This service is for dispensing patients only

We have a prescription automated vending machine at Abbottswood Medical Centre.

To use this service it is essential your mobile number is up to date as you will receive an SMS text message with a code to access the vending machine and collect your medication.  

You have three days to collect your prescriptions and will receive a reminder on the second day.

Benefits to using this service are:  It is available 24 hours a day, 7 days a week, 365 days of the year.  You collect when it's convenient for you.  Parking is free and easy by the Prescription Collection Point.  No more queuing to collect your prescriptions.

Please note some items are not suitable for the vending machine.  Some examples are:  Some Controlled Drugs - these are locked in the Dispensary.  Fridge items and other bulky prescriptions like nutritional drinks, large dressings and catheters.

If you wish to use the vending machine then please complete and return this consent form.