Feedback & Complaints

Friends & Family Feedback

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.

You can comeplete our friends and family feedback via this link: Friends & Family Feedback

August- Friends & Family Feedback 

Very Good - 495

Good - 67

Neither good nor Poor - 13

Poor - 7

Very Poor 6 

 

Complaints & Feedback

We encourage feedback as it is used to improve our services. If you're unhappy with our service, it's often worthwhile discussing your concerns early as possible as we may be able to sort the issue out quickly.

 

If you wish to share your views and experiences, positive or negative, Please fill in our Complaints or Feedback form below: