When you download The NHS App for the first time you will need a few things to get started, these are:

• Your own email address.
• A mobile number or landline number.
• Date of birth
• Postcode
• NHS number (if known)
• 2 forms of ID.

Setting up an account via the NHS app will give you basic access to your records. If you want full access you will need to apply for it on our online access Page. 

More information on how to set up the app can be found here

The NHS have released some walkthrough videos that provide comprehensive guides to help users navigate and utilize the various features the app has to offer.

These videos cover a range of functionalities such as registering for the app, booking and manging appointments, ordering prescriptions, viewing your health record and much more.

Follow this link to acccess the videos: NHS App walkthrough Videos

If you are still having difficulty with the app, we have a NHS app ambassador on site who will be able to help you.

The app offers a variety of essential healthcare services to users, providing a convienient platform to manage your health all in one place.

Uses the of the NHS App are:

• Check your symptoms.
• Find out what to do when you need help urgently.
• Book and manage appointments at your GP surgery.
• Order repeat prescriptions.
• View your GP medical record securely.
• Register to be an organ donor.
• Choose how the NHS uses your data.

To keep informed and up to date, we recommend turning on your notifications within the NHS App!

Here are a few reasons why you should enable your notifications for the app.

• Receive appointment reminders for your GP & Hospital appointments.
• Stay informed about health advice.
• Receive important messages from us about your health.
• Receive links to book an appointment to suit you.

Follow this link for instructions on how to turn them on: How to turn on your notifications within the app